get /api/v3/tickets/{ticketId}
| TicketID | 1120 |
| TicketTitle | Windows sikkerheds opdateringer og opdatering af software gennem splashtop - kontrol af Nas for Firmware og diske er ok |
| TicketNumber | 09032026_0445580926 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 156 |
| EndUserEmail | flemming.hansen@aetfinans.dk |
| EndUserFirstName | Flemming S. |
| EndUserLastName | Hansen |
| EndUserPhone | 36320001 |
| TicketResolvedDate | 2026-03-09T08:17:57Z |
| TicketCreatedDate | 2026-02-06T10:43:12Z |
| TechnicianFirstCommentDate | 2026-02-27T11:07:16Z |
| FirstComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } |
| LastEndUserComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } |
| LastEndUserCommentTimestamp | 2026-02-06T10:43:12Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 7200 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 7200 |
| TotalDurationMinutes | 0 |
| CustomerID | 72 |
| CustomerName | Aet Autofinans A/S |
| CustomerBusinessNumber | 28284357 |
| TechnicianContactID | 3 |
| TechnicianFullName | Bo Pajesø Erichsen |
| TechnicianEmail | bke@fair-it.dk |
| RelationType | None |