get /api/v3/tickets/{ticketId}
| TicketID | 1381 |
| TicketTitle | Jack - Hjælp til at få Support genvej på skrivebordet i nyt miljø |
| TicketNumber | 09042014_4316455567 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 951 |
| EndUserEmail | mir@polygondb.dk |
| EndUserFirstName | Michael |
| EndUserLastName | Fabricius Rangholm (Projekt) |
| EndUserPhone | |
| TicketResolvedDate | 2026-03-10T09:54:36Z |
| TicketCreatedDate | 2026-02-26T11:52:07Z |
| TechnicianFirstCommentDate | 2026-03-09T08:20:37Z |
| FirstComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Forklaret hvordan det nu fungere og sendt loginscript mv. |
| LastEndUserComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Forklaret hvordan det nu fungere og sendt loginscript mv. |
| LastEndUserCommentTimestamp | 2026-02-26T11:52:07Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 3600 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 3600 |
| TotalDurationMinutes | 0 |
| CustomerID | 199 |
| CustomerName | Polygon Projekt |
| CustomerBusinessNumber | 31859883-1 |
| TechnicianContactID | 3 |
| TechnicianFullName | Bo Pajesø Erichsen |
| TechnicianEmail | bke@fair-it.dk |
| ContractID | 22 |
| RelationType | None |