get /api/v3/tickets/{ticketId}
| TicketID | 1402 |
| TicketTitle | Call AI Account |
| TicketNumber | 05032026_5059001322 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | |
| TicketType | Incident |
| EndUserID | 852 |
| EndUserEmail | sg@cois.dk |
| EndUserFirstName | Sine |
| EndUserLastName | Gregersen |
| EndUserPhone | 43904795 |
| TicketResolvedDate | 2026-03-05T13:42:30Z |
| TicketCreatedDate | 2026-02-27T18:55:33Z |
| TechnicianFirstCommentDate | 2026-02-27T19:15:23Z |
| FirstComment | Confirm your Call AI account Please click the button below to confirm your email address and finish setting up your account. This link is valid for 48 hours. Confirm Fair IT Unsubscribe from these emails |
| LastEndUserComment | Confirm your Call AI account Please click the button below to confirm your email address and finish setting up your account. This link is valid for 48 hours. Confirm Fair IT Unsubscribe from these emails |
| LastEndUserCommentTimestamp | 2026-02-27T18:55:33Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 3600 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 3600 |
| TotalDurationMinutes | 0 |
| CustomerID | 192 |
| CustomerName | Center mod Økonomisk IT-Svindel |
| CustomerBusinessNumber | 43904795 |
| TechnicianContactID | 4 |
| TechnicianFullName | Jens Ole Nielsen |
| TechnicianEmail | jon@fair-it.dk |
| ContractID | 8 |
| RelationType | None |