get /api/v3/tickets/{ticketId}

TicketID 1452
TicketTitle Fw: Nulstilling af password
TicketNumber 04032026_3378068056
TicketPriority Low
TicketImpact NoImpact
TicketStatus Resolved
TicketSource Email
TicketType Incident
EndUserID 431
EndUserEmail brn@ewflavours.com
EndUserFirstName Brian
EndUserLastName Reimer-Nielsen
EndUserPhone 36902318
TicketResolvedDate 2026-03-04T12:06:45Z
TicketCreatedDate 2026-03-04T08:21:38Z
TechnicianFirstCommentDate 2026-03-04T08:31:28Z
FirstComment p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Hej Vil i hjælpe Thomas  Med venlig hilsen / Best Regards Brian Reimer-Nielsen IT Manager M:+45 2020 7148 D:+45 3690 2318 E: brn@ewflavours.com   A/S Einar Willumsen Abildager 23-25, DK-2605 Brøndby P: +45 4345 2244 This e-mail message may contain information which is legally privileged and/or confidential. If you are not the intended recipient, you are notified that any unauthorised disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender and delete the material from any computer. Einar Willumsen has taken every reasonable precaution to minimise the risk of software viruses, and as such we cannot accept liability for any damage you may sustain as a result of such viruses. Fra: Thomas Stryhn <thstr@itm8.com> Sendt: Wednesday, March 4, 2026 8:21:53 AM Til: Brian Reimer-Nielsen <brn@ewflavours.com> Emne: Nulstilling af password   Hej Brian   Når jeg forsøger at nulstille mit password, får jeg denne (som om kontoen ikke findes)     Kan du evt. nulstille mit password)       Thomas Stryhn  Senior Solution Advisor Professional Services, ERP Solution Advisory   Email:  thstr@itm8.com Direct: +45 6021 9502 Connect with us LinkedIn Facebook Newsletter ### This is an EXTERNAL email originated from outside EW. Do not click links or open attachments unless you recognize the sender and know the content is safe. ###
LastEndUserComment p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Det hjalp desværre ikke Thomas Stryhn  Senior Solution Advisor Professional Services, ERP Solution Advisory   Email:  thstr@itm8.com Direct: +45 6021 9502 Connect with us LinkedIn Facebook Newsletter Fra: Bjarke Falch Sørensen <support@fair-it.dk> Sendt: 4. marts 2026 12:52 Til: Brian Reimer-Nielsen <brn@ewflavours.com> Cc: Thomas Stryhn <thstr@itm8.com> Emne: Re: [#1452] Fw: Nulstilling af password
LastEndUserCommentTimestamp 2026-03-04T11:54:36Z
LastTechnicianComment p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Ring til mig. Jeg kan godt logge ind som dig. Bjarke Falch Sørensen Systemkonsulent
LastTechnicianCommentTimestamp 2026-03-04T11:58:14Z
OnSiteDurationSeconds 0
OnSiteDurationMinutes 0
OffSiteDurationSeconds 1800
OffSiteDurationMinutes 0
OnSLADurationMinutes 0
OffSLADurationMinutes 0
TotalDurationSeconds 1800
TotalDurationMinutes 0
CustomerID 14
CustomerName Aktieselskabet Einar Willumsen
CustomerBusinessNumber 10343216
TechnicianContactID 5
TechnicianFullName Bjarke Falch Sørensen
TechnicianEmail bs@fair-it.dk
RelationType None