get /api/v3/tickets/{ticketId}
| TicketID | 1462 |
| TicketTitle | Nyt UPS batteri til eksisterende UPS |
| TicketNumber | 11032026_2687545308 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 240 |
| EndUserEmail | ang@livsvaerk.org |
| EndUserFirstName | Anna |
| EndUserLastName | Nygaard Gjerrild |
| EndUserPhone | 38381020 |
| TicketResolvedDate | 2026-03-11T16:05:23Z |
| TicketCreatedDate | 2026-03-04T15:29:23Z |
| TechnicianFirstCommentDate | 2026-03-11T16:05:21Z |
| FirstComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Batteriet er ankommet og står på lageret |
| LastEndUserComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Batteriet er ankommet og står på lageret |
| LastEndUserCommentTimestamp | 2026-03-04T15:29:23Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 5400 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 5400 |
| TotalDurationMinutes | 0 |
| CustomerID | 150 |
| CustomerName | Livsværk |
| CustomerBusinessNumber | 61131019 |
| TechnicianContactID | 6 |
| TechnicianFullName | Kristian Arndt Jørgensen |
| TechnicianEmail | kaj@fair-it.dk |
| RelationType | None |