get /api/v3/tickets/{ticketId}
| TicketID | 1465 |
| TicketTitle | Mette. Kan ikke ændre i emne feltet for nogle mails. |
| TicketNumber | 04032026_3905783815 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 180 |
| EndUserEmail | me@zwilling.dk |
| EndUserFirstName | Mette |
| EndUserLastName | Elsmark |
| EndUserPhone | |
| TicketResolvedDate | 2026-03-04T16:44:47Z |
| TicketCreatedDate | 2026-03-04T16:44:04Z |
| FirstComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Mette. Kan ikke ændre i emne feltet for nogle mails. Skyldes mails der automatisk er oversat til dansk. Fjerne oversættelsen, emnet kan rettes. Mette. IT sikkerheds ark snak. |
| LastEndUserComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Mette. Kan ikke ændre i emne feltet for nogle mails. Skyldes mails der automatisk er oversat til dansk. Fjerne oversættelsen, emnet kan rettes. Mette. IT sikkerheds ark snak. |
| LastEndUserCommentTimestamp | 2026-03-04T16:44:04Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 5400 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 5400 |
| TotalDurationMinutes | 0 |
| CustomerID | 19 |
| CustomerName | Zwilling J.A. Henckels Scandinavia A/S |
| CustomerBusinessNumber | 58147818 |
| TechnicianContactID | 6 |
| TechnicianFullName | Kristian Arndt Jørgensen |
| TechnicianEmail | kaj@fair-it.dk |
| RelationType | None |