get /api/v3/tickets/{ticketId}
| TicketID | 1473 |
| TicketTitle | VS: Problemer med adgang til DB |
| TicketNumber | 05032026_7483953160 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | |
| TicketType | Incident |
| EndUserID | 889 |
| EndUserEmail | toch@scantago.com |
| EndUserFirstName | Tony |
| EndUserLastName | Christensen |
| EndUserPhone | +45 40 95 52 85 |
| TicketResolvedDate | 2026-03-05T11:49:30Z |
| TicketCreatedDate | 2026-03-05T08:39:13Z |
| FirstComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Hej Fair IT Irene har problemer med at adgang til Safe Sterilization’ database, øvrige medarbejder har fint adgang til DB. Ring evt. Direkte til Irene, da jeg er til kundemøde indtil ca. 11:30 Med venlig hilsen / Best Regards Scantago A/S Tony Christensen Director/Owner Scantago A/S | Godtfreds Høje 6-8, Gevninge | DK-4000 Roskilde | Denmark Office +45 59 470 600 | Phone Direct +45 40 954 285 ToCh@scantago.com | www.scantago.com Fra: Irene Andreasen <ira@safeint.com> Sendt: Thursday, 5 March 2026 09.20 Til: Tony Christensen <toch@scantago.com> Emne: Problemer med adgang til DB Med venlig hilsen Irene Andreasen Laborant Safe Sterilization A/S | Godtfreds Høje 6-8, Gevninge | DK-4000 Roskilde Tlf. 70 231 313 | CVR nr. 33641907 | www.safeint.com |
| LastEndUserComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Hej Fair IT Irene har problemer med at adgang til Safe Sterilization’ database, øvrige medarbejder har fint adgang til DB. Ring evt. Direkte til Irene, da jeg er til kundemøde indtil ca. 11:30 Med venlig hilsen / Best Regards Scantago A/S Tony Christensen Director/Owner Scantago A/S | Godtfreds Høje 6-8, Gevninge | DK-4000 Roskilde | Denmark Office +45 59 470 600 | Phone Direct +45 40 954 285 ToCh@scantago.com | www.scantago.com Fra: Irene Andreasen <ira@safeint.com> Sendt: Thursday, 5 March 2026 09.20 Til: Tony Christensen <toch@scantago.com> Emne: Problemer med adgang til DB Med venlig hilsen Irene Andreasen Laborant Safe Sterilization A/S | Godtfreds Høje 6-8, Gevninge | DK-4000 Roskilde Tlf. 70 231 313 | CVR nr. 33641907 | www.safeint.com |
| LastEndUserCommentTimestamp | 2026-03-05T08:39:13Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 194 |
| CustomerName | Scantago A/S |
| CustomerBusinessNumber | 29174881 |
| TechnicianContactID | 4 |
| TechnicianFullName | Jens Ole Nielsen |
| TechnicianEmail | jon@fair-it.dk |
| ContractID | 10 |
| RelationType | None |