get /api/v3/tickets/{ticketId}
| TicketID | 1495 |
| TicketTitle | Backup/ fr.srv01 - Failed |
| TicketNumber | 09042014_3193654894 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 105 |
| EndUserEmail | brian@fr-kemi.dk |
| EndUserFirstName | Brian |
| EndUserLastName | Rosendal |
| EndUserPhone | |
| TicketResolvedDate | 2026-03-06T10:30:45Z |
| TicketCreatedDate | 2026-03-06T08:15:04Z |
| TechnicianFirstCommentDate | 2026-03-06T10:30:45Z |
| FirstComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } |
| LastEndUserComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } |
| LastEndUserCommentTimestamp | 2026-03-06T08:15:04Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 36 |
| CustomerName | FR-Kemi ApS |
| CustomerBusinessNumber | 24259536 |
| TechnicianContactID | 4 |
| TechnicianFullName | Jens Ole Nielsen |
| TechnicianEmail | jon@fair-it.dk |
| RelationType | None |