get /api/v3/tickets/{ticketId}
| TicketID | 1497 |
| TicketTitle | Laura mangler Niels Steensens Gymnasium på MGNAS01 |
| TicketNumber | 09042014_8044800332 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 429 |
| EndUserEmail | laura@mobelgruppen.dk |
| EndUserFirstName | |
| EndUserLastName | Laura |
| EndUserPhone | |
| TicketResolvedDate | 2026-03-06T08:27:44Z |
| TicketCreatedDate | 2026-03-06T08:26:51Z |
| TechnicianFirstCommentDate | 2026-03-06T08:27:44Z |
| FirstComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } |
| LastEndUserComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } |
| LastEndUserCommentTimestamp | 2026-03-06T08:26:51Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 15 |
| CustomerName | Møbel-Gruppen A/S |
| CustomerBusinessNumber | 28707568 |
| TechnicianContactID | 3 |
| TechnicianFullName | Bo Pajesø Erichsen |
| TechnicianEmail | bke@fair-it.dk |
| RelationType | None |