get /api/v3/tickets/{ticketId}
| TicketID | 1520 |
| TicketTitle | Problemer med SharePoint |
| TicketNumber | 11032026_5386122342 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 878 |
| EndUserEmail | nh@pilagergaard.dk |
| EndUserFirstName | Nadja |
| EndUserLastName | Hansen |
| TicketResolvedDate | 2026-03-11T13:18:10Z |
| TicketCreatedDate | 2026-03-09T15:11:05Z |
| TechnicianFirstCommentDate | 2026-03-11T13:18:10Z |
| FirstComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } |
| LastEndUserComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } |
| LastEndUserCommentTimestamp | 2026-03-09T15:11:05Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 3600 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 3600 |
| TotalDurationMinutes | 0 |
| CustomerID | 155 |
| CustomerName | Pilagergård Selvejende Institution |
| CustomerBusinessNumber | 21857394 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |