get /api/v3/tickets/{ticketId}
| TicketID | 2092 |
| TicketTitle | Stine fortæller flere ikke kan starte deres pc fra docken, men åbner pc'en og starter den på power knappen på pc'en. |
| TicketNumber | 06052026_3520442223 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 1038 |
| EndUserEmail | stbc@doegncentret.dk |
| EndUserFirstName | Stine |
| EndUserLastName | Bjerre Christiansen |
| EndUserPhone | |
| TicketResolvedDate | 2026-05-06T14:11:50Z |
| TicketCreatedDate | 2026-04-20T11:13:19Z |
| TechnicianFirstCommentDate | 2026-04-20T11:53:09Z |
| FirstComment | Firmware opdatering af dock tænker jeg er et godt sted at starte PS. til Stine - din telefonsvarer siger du ikke træffes frem til 7.april |
| LastEndUserComment | Firmware opdatering af dock tænker jeg er et godt sted at starte PS. til Stine - din telefonsvarer siger du ikke træffes frem til 7.april |
| LastEndUserCommentTimestamp | 2026-04-20T11:13:20Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 187 |
| CustomerName | Døgncentret |
| CustomerBusinessNumber | 34547629 |
| TechnicianContactID | 3 |
| TechnicianFullName | Bo Pajesø Erichsen |
| TechnicianEmail | bke@fair-it.dk |
| RelationType | None |