get /api/v3/tickets/{ticketId}
| TicketID | 2098 |
| TicketTitle | PC1 - Windows Service (Milestone XProtect Management Server) State |
| TicketNumber | 04052026_2673508665 |
| TicketPriority | Critical |
| TicketImpact | NoImpact |
| TicketStatus | Closed |
| TicketSource | Alert |
| TicketType | Problem |
| EndUserID | 836 |
| EndUserEmail | hjoerne@vestnet.dk |
| EndUserFirstName | Mikael |
| EndUserLastName | Hjørne |
| TicketResolvedDate | 2026-05-04T13:55:08Z |
| TicketCreatedDate | 2026-04-20T15:56:30Z |
| TechnicianFirstCommentDate | 2026-04-20T16:03:18Z |
| FirstComment | The Windows Service (Milestone XProtect Management Server) State is Stopped |
| LastEndUserComment | The Windows Service (Milestone XProtect Management Server) State is Stopped |
| LastEndUserCommentTimestamp | 2026-04-20T15:56:30Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 162 |
| CustomerName | Multi Fitness ApS |
| CustomerBusinessNumber | 31872162 |
| TechnicianContactID | 4 |
| TechnicianFullName | Jens Ole Nielsen |
| TechnicianEmail | jon@fair-it.dk |
| RelationType | None |