get /api/v3/tickets/{ticketId}
| TicketID | 2334 |
| TicketTitle | Cove Backup Job Status issue on SRVBI01 |
| TicketNumber | 01052026_4416251330 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Api |
| TicketType | Incident |
| EndUserID | 431 |
| EndUserEmail | brn@ewflavours.com |
| EndUserFirstName | Brian |
| EndUserLastName | Reimer-Nielsen |
| EndUserPhone | 36902318 |
| TicketResolvedDate | 2026-05-01T07:09:34Z |
| TicketCreatedDate | 2026-05-01T06:16:07Z |
| TechnicianFirstCommentDate | 2026-05-01T06:17:55Z |
| FirstComment | Customer: Einar Willumsen Device: SRVBI01 License Mode: Professional State: 5 Device Class: Servers - Windows Transition Time: 2026-05-01 06:16:48.078 +0200 |
| LastEndUserComment | Customer: Einar Willumsen Device: SRVBI01 License Mode: Professional State: 5 Device Class: Servers - Windows Transition Time: 2026-05-01 06:16:48.078 +0200 |
| LastEndUserCommentTimestamp | 2026-05-01T06:16:07Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 14 |
| CustomerName | Aktieselskabet Einar Willumsen |
| CustomerBusinessNumber | 10343216 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |