get /api/v3/tickets/{ticketId}
| TicketID | 2342 |
| TicketTitle | Kontrol og installation af Windows-opdateringer på alle Windows-servere. |
| TicketNumber | 09042014_7867517226 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 275 |
| EndUserEmail | mad@livsvaerk.org |
| EndUserFirstName | Marianne |
| EndUserLastName | Madsen |
| EndUserPhone | |
| TicketResolvedDate | 2026-05-01T10:42:58Z |
| TicketCreatedDate | 2026-05-01T09:51:57Z |
| TechnicianFirstCommentDate | 2026-05-01T09:53:00Z |
| FirstComment | |
| LastEndUserComment | |
| LastEndUserCommentTimestamp | 2026-05-01T09:51:58Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 5400 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 5400 |
| TotalDurationMinutes | 0 |
| CustomerID | 150 |
| CustomerName | Livsværk |
| CustomerBusinessNumber | 61131019 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |