get /api/v3/tickets/{ticketId}
| TicketID | 2347 |
| TicketTitle | Ny sort/hvid laser printer |
| TicketNumber | 07052026_6452872010 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 978 |
| EndUserEmail | jaha@glostrupobs.dk |
| EndUserFirstName | Janne |
| EndUserLastName | Hansen |
| EndUserPhone | |
| TicketResolvedDate | 2026-05-07T12:57:36Z |
| TicketCreatedDate | 2026-05-01T12:21:41Z |
| FirstComment | Varen er kommet og står på lageret |
| LastEndUserComment | Varen er kommet og står på lageret |
| LastEndUserCommentTimestamp | 2026-05-01T12:21:42Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 9000 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 9000 |
| TotalDurationMinutes | 0 |
| CustomerID | 92 |
| CustomerName | Glostrup Observationshjem |
| CustomerBusinessNumber | 15837128 |
| TechnicianContactID | 6 |
| TechnicianFullName | Kristian Arndt Jørgensen |
| TechnicianEmail | kaj@fair-it.dk |
| RelationType | None |