get /api/v3/tickets/{ticketId}

TicketID 2362
TicketTitle Windows sikkerheds opdateringer og opdatering af software gennem splashtop - kontrol af Nas for Firmware og diske er ok
TicketNumber 04052026_8221811337
TicketPriority Low
TicketImpact NoImpact
TicketStatus Resolved
TicketSource ScheduledTicket
TicketType Incident
EndUserID 156
EndUserEmail flemming.hansen@aetfinans.dk
EndUserFirstName Flemming S.
EndUserLastName Hansen
EndUserPhone 36320001
TicketResolvedDate 2026-05-04T08:13:52Z
TicketCreatedDate 2026-05-03T22:00:04Z
TechnicianFirstCommentDate 2026-05-04T08:13:05Z
FirstComment
LastEndUserComment
LastEndUserCommentTimestamp 2026-05-03T22:00:04Z
OnSiteDurationSeconds 0
OnSiteDurationMinutes 0
OffSiteDurationSeconds 3600
OffSiteDurationMinutes 0
OnSLADurationMinutes 0
OffSLADurationMinutes 0
TotalDurationSeconds 3600
TotalDurationMinutes 0
CustomerID 72
CustomerName Aet Autofinans A/S
CustomerBusinessNumber 28284357
TechnicianContactID 3
TechnicianFullName Bo Pajesø Erichsen
TechnicianEmail bke@fair-it.dk
RelationType None