get /api/v3/tickets/{ticketId}
| TicketID | 2366 |
| TicketTitle | Your password expires in 13 days |
| TicketNumber | 04052026_2775507056 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | |
| TicketType | Incident |
| EndUserID | 903 |
| EndUserEmail | noreply@ewflavours.com |
| EndUserFirstName | IT |
| EndUserLastName | Support |
| TicketResolvedDate | 2026-05-04T07:02:35Z |
| TicketCreatedDate | 2026-05-04T06:00:48Z |
| TechnicianFirstCommentDate | 2026-05-04T07:02:35Z |
| FirstComment | The password for the Windows-logon naleservice expires in 13 days. After expiry, you can use the Microsoft Password Reset Portal. Your password can be changed using your EW-pc. Press CTRL-ALT-DELETE and select Change a password. Note: if you are home or remote, you need to connect to VPN first. On a remote server, press CTRL-ALT-END. If you do not have access to a computer or a server. You can use the Microsoft Password Reset Portal. Kind regards, IT-Support it-support@ewflavours.com P.S. You cannot reply to this message. Please reply to it-support@ewflavours.com if needed. |
| LastEndUserComment | The password for the Windows-logon naleservice expires in 13 days. After expiry, you can use the Microsoft Password Reset Portal. Your password can be changed using your EW-pc. Press CTRL-ALT-DELETE and select Change a password. Note: if you are home or remote, you need to connect to VPN first. On a remote server, press CTRL-ALT-END. If you do not have access to a computer or a server. You can use the Microsoft Password Reset Portal. Kind regards, IT-Support it-support@ewflavours.com P.S. You cannot reply to this message. Please reply to it-support@ewflavours.com if needed. |
| LastEndUserCommentTimestamp | 2026-05-04T06:00:48Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 14 |
| CustomerName | Aktieselskabet Einar Willumsen |
| CustomerBusinessNumber | 10343216 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |