get /api/v3/tickets/{ticketId}
| TicketID | 2371 |
| TicketTitle | Problemer med skærme - den ene virker ikke her til morgen. |
| TicketNumber | 04052026_5650177420 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Quicksag |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 1065 |
| EndUserEmail | heidi@machenhauernielsen.dk |
| EndUserFirstName | Heidi |
| EndUserLastName | Kajberg Petersen |
| EndUserPhone | 59454522 |
| TicketCreatedDate | 2026-05-04T06:59:15Z |
| TechnicianFirstCommentDate | 2026-05-04T06:59:35Z |
| FirstComment | |
| LastEndUserComment | |
| LastEndUserCommentTimestamp | 2026-05-04T06:59:15Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 11 |
| CustomerName | MachenhauerNielsen Advokater |
| CustomerBusinessNumber | 20948787 |
| TechnicianContactID | 3 |
| TechnicianFullName | Bo Pajesø Erichsen |
| TechnicianEmail | bke@fair-it.dk |
| RelationType | None |