get /api/v3/tickets/{ticketId}
| TicketID | 2377 |
| TicketTitle | Lis. Sharepoint mapper |
| TicketNumber | 04052026_8800222042 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 443 |
| EndUserEmail | lan@concura.dk |
| EndUserFirstName | Lis Baunegaard |
| EndUserLastName | Andersen |
| EndUserPhone | 59450923 |
| TicketResolvedDate | 2026-05-04T10:42:56Z |
| TicketCreatedDate | 2026-05-04T10:41:58Z |
| FirstComment | Lis. SharePoint synkronisering. Gennemgå mapper. Ændre navn på dokument mappe i Lis' egen one-drive. Rydde op i genveje. Starte synk til SharePoint. Test om dokumenter er begge steder. Lis. Gemme pdf fil. Tjek af hvor der gemmes. |
| LastEndUserComment | Lis. SharePoint synkronisering. Gennemgå mapper. Ændre navn på dokument mappe i Lis' egen one-drive. Rydde op i genveje. Starte synk til SharePoint. Test om dokumenter er begge steder. Lis. Gemme pdf fil. Tjek af hvor der gemmes. |
| LastEndUserCommentTimestamp | 2026-05-04T10:41:58Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 5400 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 5400 |
| TotalDurationMinutes | 0 |
| CustomerID | 126 |
| CustomerName | Fonden ConCura |
| CustomerBusinessNumber | 35237038 |
| TechnicianContactID | 6 |
| TechnicianFullName | Kristian Arndt Jørgensen |
| TechnicianEmail | kaj@fair-it.dk |
| RelationType | None |