get /api/v3/tickets/{ticketId}
| TicketID | 2433 |
| TicketTitle | EW IT Support ticket created |
| TicketNumber | 06052026_3986356461 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | |
| TicketType | Incident |
| EndUserID | 901 |
| EndUserEmail | it-support@ewflavours.com |
| EndUserFirstName | Helpdesk |
| EndUserLastName | Support |
| TicketResolvedDate | 2026-05-06T09:32:08Z |
| TicketCreatedDate | 2026-05-06T08:37:49Z |
| FirstComment | Dear MaikenSteen-Andersen A new ticket has been created with ID: [#149] You can view your tickets on https://ewflavours.servicedesk.atera.com Best Regards, Einar Willumsen IT |
| LastEndUserComment | Dear MaikenSteen-Andersen A new ticket has been created with ID: [#150] You can view your tickets on https://ewflavours.servicedesk.atera.com Best Regards, Einar Willumsen IT |
| LastEndUserCommentTimestamp | 2026-05-06T09:14:21Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 14 |
| CustomerName | Aktieselskabet Einar Willumsen |
| CustomerBusinessNumber | 10343216 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |