get /api/v3/tickets/{ticketId}
| TicketID | 2441 |
| TicketTitle | Sofie og kollega - Hjælp til udfordringer med phishing mail |
| TicketNumber | 06052026_5429277878 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 1000 |
| EndUserEmail | solar@doegncenteret.dk |
| EndUserFirstName | Sofie |
| EndUserLastName | Larsen |
| EndUserPhone | |
| TicketResolvedDate | 2026-05-06T11:06:43Z |
| TicketCreatedDate | 2026-05-06T11:06:12Z |
| FirstComment | Scannet Sofie pc, da hun havde klikket på linket men ikke mere. Bedt hende skifte password og kontrolleret for oprettet regler. |
| LastEndUserComment | Scannet Sofie pc, da hun havde klikket på linket men ikke mere. Bedt hende skifte password og kontrolleret for oprettet regler. |
| LastEndUserCommentTimestamp | 2026-05-06T11:06:14Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 187 |
| CustomerName | Døgncentret |
| CustomerBusinessNumber | 34547629 |
| TechnicianContactID | 3 |
| TechnicianFullName | Bo Pajesø Erichsen |
| TechnicianEmail | bke@fair-it.dk |
| RelationType | None |