get /api/v3/tickets/{ticketId}
| TicketID | 2443 |
| TicketTitle | SQL - Disk Usage(D:) |
| TicketNumber | 06052026_4038714829 |
| TicketPriority | Critical |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Alert |
| TicketType | Problem |
| EndUserID | 614 |
| EndUserEmail | andreas.b.nielsen@polygongroup.com |
| EndUserFirstName | Andreas Bülow |
| EndUserLastName | Nielsen |
| EndUserPhone | |
| TicketResolvedDate | 2026-05-06T14:09:10Z |
| TicketCreatedDate | 2026-05-06T11:37:55Z |
| TechnicianFirstCommentDate | 2026-05-06T12:03:19Z |
| FirstComment | The Disk Usage(D:) 90.72% is greater than the threshold of 90.00% |
| LastEndUserComment | The Disk Usage(D:) 90.72% is greater than the threshold of 90.00% |
| LastEndUserCommentTimestamp | 2026-05-06T11:37:56Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 12 |
| CustomerName | Polygon DB A/S |
| CustomerBusinessNumber | 31859883 |
| TechnicianContactID | 3 |
| TechnicianFullName | Bo Pajesø Erichsen |
| TechnicianEmail | bke@fair-it.dk |
| RelationType | None |