get /api/v3/tickets/{ticketId}
| TicketID | 2455 |
| TicketTitle | Servicevindue |
| TicketNumber | 07052026_1467215354 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 620 |
| EndUserEmail | Hanne.Kisum@polygongroup.com |
| EndUserFirstName | Hanne |
| EndUserLastName | Kisum |
| EndUserPhone | |
| TicketResolvedDate | 2026-05-07T06:31:43Z |
| TicketCreatedDate | 2026-05-06T14:20:18Z |
| TechnicianFirstCommentDate | 2026-05-07T06:28:07Z |
| FirstComment | Er genstartet Veeam DC DC2 MGM04 Polygon09 DC Polygon02 |
| LastEndUserComment | Er genstartet Veeam DC DC2 MGM04 Polygon09 DC Polygon02 |
| LastEndUserCommentTimestamp | 2026-05-06T14:20:18Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 10800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 10800 |
| TotalDurationMinutes | 0 |
| CustomerID | 12 |
| CustomerName | Polygon DB A/S |
| CustomerBusinessNumber | 31859883 |
| TechnicianContactID | 3 |
| TechnicianFullName | Bo Pajesø Erichsen |
| TechnicianEmail | bke@fair-it.dk |
| RelationType | None |