get /api/v3/tickets/{ticketId}
| TicketID | 2463 |
| TicketTitle | Servicebesøg 2026-05-07 |
| TicketNumber | 07052026_7176102324 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | ScheduledTicket |
| TicketType | Incident |
| EndUserID | 431 |
| EndUserEmail | brn@ewflavours.com |
| EndUserFirstName | Brian |
| EndUserLastName | Reimer-Nielsen |
| EndUserPhone | 36902318 |
| TicketResolvedDate | 2026-05-07T13:19:13Z |
| TicketCreatedDate | 2026-05-07T07:00:03Z |
| TechnicianFirstCommentDate | 2026-05-07T10:48:07Z |
| FirstComment | TODO: - Atera tickets - Device alerts i Atera - Postkassen IT-Drift - Gennemgang af AV agenter - Printerstatus - Backupstatus |
| LastEndUserComment | TODO: - Atera tickets - Device alerts i Atera - Postkassen IT-Drift - Gennemgang af AV agenter - Printerstatus - Backupstatus |
| LastEndUserCommentTimestamp | 2026-05-07T07:00:04Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 27000 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 27000 |
| TotalDurationMinutes | 0 |
| CustomerID | 14 |
| CustomerName | Aktieselskabet Einar Willumsen |
| CustomerBusinessNumber | 10343216 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |