get /api/v3/tickets/{ticketId}
| TicketID | 2481 |
| TicketTitle | EW IT Support ticket created |
| TicketNumber | 07052026_9699077735 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Closed |
| TicketSource | |
| TicketType | Incident |
| EndUserID | 901 |
| EndUserEmail | it-support@ewflavours.com |
| EndUserFirstName | Helpdesk |
| EndUserLastName | Support |
| TicketResolvedDate | 2026-05-07T19:48:24Z |
| TicketCreatedDate | 2026-05-07T14:55:38Z |
| FirstComment | Dear PatrickGrønkjær Balle A new ticket has been created with ID: [#154] You can view your tickets on https://ewflavours.servicedesk.atera.com Best Regards, Einar Willumsen IT |
| LastEndUserComment | Dear PatrickGrønkjær Balle A new ticket has been created with ID: [#154] You can view your tickets on https://ewflavours.servicedesk.atera.com Best Regards, Einar Willumsen IT |
| LastEndUserCommentTimestamp | 2026-05-07T14:55:38Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 14 |
| CustomerName | Aktieselskabet Einar Willumsen |
| CustomerBusinessNumber | 10343216 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |