get /api/v3/tickets/{ticketId}
| TicketID | 2492 |
| TicketTitle | Diskplads PolygonDB |
| TicketNumber | 08052026_1466762855 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | |
| TicketType | Incident |
| EndUserID | 758 |
| EndUserEmail | fair-it@bygningskontrol.dk |
| EndUserFirstName | Fair-IT |
| EndUserLastName | overvågning |
| EndUserPhone | |
| TicketResolvedDate | 2026-05-08T07:13:33Z |
| TicketCreatedDate | 2026-05-08T06:02:15Z |
| TechnicianFirstCommentDate | 2026-05-08T06:09:06Z |
| FirstComment | Information om diskplads er vedhæftet - tidsregisteres med ugens ticket-nummer fra Freshdesk. |
| LastEndUserComment | Information om diskplads er vedhæftet - tidsregisteres med ugens ticket-nummer fra Freshdesk. |
| LastEndUserCommentTimestamp | 2026-05-08T06:02:15Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 3600 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 3600 |
| TotalDurationMinutes | 0 |
| CustomerID | 12 |
| CustomerName | Polygon DB A/S |
| CustomerBusinessNumber | 31859883 |
| TechnicianContactID | 7 |
| TechnicianFullName | Kamilla Larsen |
| TechnicianEmail | kl@fair-it.dk |
| RelationType | None |