get /api/v3/tickets/{ticketId}
| TicketID | 2496 |
| TicketTitle | Danne kontaktliste fra Excel-ark |
| TicketNumber | 08052026_6362667759 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 814 |
| EndUserEmail | lwr@ewflavours.com |
| EndUserFirstName | Louise Fürstling |
| EndUserLastName | Wright |
| EndUserPhone | |
| TicketResolvedDate | 2026-05-08T09:31:23Z |
| TicketCreatedDate | 2026-05-08T09:28:55Z |
| TechnicianFirstCommentDate | 2026-05-08T09:30:31Z |
| FirstComment | |
| LastEndUserComment | |
| LastEndUserCommentTimestamp | 2026-05-08T09:28:55Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 7200 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 7200 |
| TotalDurationMinutes | 0 |
| CustomerID | 14 |
| CustomerName | Aktieselskabet Einar Willumsen |
| CustomerBusinessNumber | 10343216 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |