get /api/v3/tickets/{ticketId}
| TicketID | 2497 |
| TicketTitle | Quicksag |
| TicketNumber | 09042014_16168646 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Open |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 15 |
| EndUserEmail | mh@mobelgruppen.dk |
| EndUserFirstName | Michael |
| EndUserLastName | Huus |
| EndUserPhone | |
| TicketCreatedDate | 2026-05-08T11:19:43Z |
| FirstComment | |
| LastEndUserComment | |
| LastEndUserCommentTimestamp | 2026-05-08T11:19:43Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 3600 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 3600 |
| TotalDurationMinutes | 0 |
| CustomerID | 15 |
| CustomerName | Møbel-Gruppen A/S |
| CustomerBusinessNumber | 28707568 |
| TechnicianContactID | 4 |
| TechnicianFullName | Jens Ole Nielsen |
| TechnicianEmail | jon@fair-it.dk |
| RelationType | None |