get /api/v3/tickets/{ticketId}

TicketID 2502
TicketTitle Memory issue on srvbc01
TicketNumber 08052026_9920000826
TicketPriority Low
TicketImpact NoImpact
TicketStatus Resolved
TicketSource Api
TicketType Incident
EndUserID 431
EndUserEmail brn@ewflavours.com
EndUserFirstName Brian
EndUserLastName Reimer-Nielsen
EndUserPhone 36902318
TicketResolvedDate 2026-05-08T13:57:27Z
TicketCreatedDate 2026-05-08T13:55:26Z
TechnicianFirstCommentDate 2026-05-08T13:57:27Z
FirstComment Customer: Einar Willumsen Device: srvbc01 License Mode: Professional State: 5 Device Class: Servers - Windows Transition Time: 2026-04-01 10:21:03.588 +0200
LastEndUserComment Customer: Einar Willumsen Device: srvbc01 License Mode: Professional State: 5 Device Class: Servers - Windows Transition Time: 2026-04-01 10:21:03.588 +0200
LastEndUserCommentTimestamp 2026-05-08T13:55:26Z
OnSiteDurationSeconds 0
OnSiteDurationMinutes 0
OffSiteDurationSeconds 0
OffSiteDurationMinutes 0
OnSLADurationMinutes 0
OffSLADurationMinutes 0
TotalDurationSeconds 0
TotalDurationMinutes 0
CustomerID 14
CustomerName Aktieselskabet Einar Willumsen
CustomerBusinessNumber 10343216
TechnicianContactID 5
TechnicianFullName Bjarke Falch Sørensen
TechnicianEmail bs@fair-it.dk
RelationType None