get /api/v3/tickets/{ticketId}
| TicketID | 2506 |
| TicketTitle | PHB-22 - Memory Usage |
| TicketNumber | 09052026_3995184324 |
| TicketPriority | Critical |
| TicketImpact | NoImpact |
| TicketStatus | Open |
| TicketSource | Alert |
| TicketType | Problem |
| EndUserID | 507 |
| EndUserEmail | lg@dannersborn.dk |
| EndUserFirstName | Lone |
| EndUserLastName | Gøtje |
| EndUserPhone | |
| TicketCreatedDate | 2026-05-09T02:00:20Z |
| FirstComment | The Memory Usage 94.12% is greater than the threshold of 90.00% for 60.00 minutes. Top 3 processes triggering the alert: msedgewebview2: 5,606.52 MB, msedge: 3,235.86 MB and svchost: 1,518.34 MB |
| LastEndUserComment | The Memory Usage 94.12% is greater than the threshold of 90.00% for 60.00 minutes. Top 3 processes triggering the alert: msedgewebview2: 5,606.52 MB, msedge: 3,235.86 MB and svchost: 1,518.34 MB |
| LastEndUserCommentTimestamp | 2026-05-09T02:00:20Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 152 |
| CustomerName | Danners Børn |
| CustomerBusinessNumber | 10237136 |
| TechnicianContactID | 6 |
| TechnicianFullName | Kristian Arndt Jørgensen |
| TechnicianEmail | kaj@fair-it.dk |
| RelationType | None |