get /api/v3/tickets/{ticketId}
| TicketID | 2509 |
| TicketTitle | PHB-22 - Memory Usage |
| TicketNumber | 09052026_9931589284 |
| TicketPriority | Critical |
| TicketImpact | NoImpact |
| TicketStatus | Open |
| TicketSource | Alert |
| TicketType | Problem |
| EndUserID | 507 |
| EndUserEmail | lg@dannersborn.dk |
| EndUserFirstName | Lone |
| EndUserLastName | Gøtje |
| EndUserPhone | |
| TicketCreatedDate | 2026-05-09T17:29:18Z |
| FirstComment | The Memory Usage 92.45% is greater than the threshold of 90.00% for 60.00 minutes. Top 3 processes triggering the alert: svchost: 1,562.30 MB, msedgewebview2: 1,429.95 MB and msedge: 916.08 MB |
| LastEndUserComment | The Memory Usage 92.45% is greater than the threshold of 90.00% for 60.00 minutes. Top 3 processes triggering the alert: svchost: 1,562.30 MB, msedgewebview2: 1,429.95 MB and msedge: 916.08 MB |
| LastEndUserCommentTimestamp | 2026-05-09T17:29:18Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 152 |
| CustomerName | Danners Børn |
| CustomerBusinessNumber | 10237136 |
| TechnicianContactID | 6 |
| TechnicianFullName | Kristian Arndt Jørgensen |
| TechnicianEmail | kaj@fair-it.dk |
| RelationType | None |