get /api/v3/tickets/{ticketId}
| TicketID | 3174 |
| TicketTitle | Videresendelse af faktura-mails til Continia |
| TicketNumber | 17062026_5923531945 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Open |
| TicketSource | |
| TicketType | Incident |
| EndUserID | 1049 |
| EndUserEmail | lill@tr-daekservice.dk |
| EndUserFirstName | Lill |
| EndUserLastName | Rasmussen |
| EndUserPhone | 59431367 |
| TicketCreatedDate | 2026-06-17T08:44:51Z |
| TechnicianFirstCommentDate | 2026-06-17T08:45:55Z |
| FirstComment | p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0; font-size: 12pt; font-family: "Aptos", sans-serif } a:link, span.MsoHyperlink { color: rgba(70, 120, 134, 1); text-decoration: underline } span.EmailStyle20 { font-family: "Aptos", sans-serif; color: rgba(0, 0, 0, 1) } .MsoChpDefault { font-size: 10pt } div.WordSection1 { } Med venlig hilsen Jens Ole Nielsen Systemkonsulent Bødkervej 22, 4300 Holbæk T: +45 70 150 112 | M: +45 22 63 07 00 jon@fair-it.dk | www.fair-it.dk Denne e-mail og alle filer, der sendes med den, er fortrolige og er udelukkende beregnet til brug af den person eller enhed, som de er adresseret til. Hvis du har modtaget denne e-mail ved en fejl, skal du videresende til den rigtige person, eller kontakte afsenderen. Fra: Tom Sørensen <tms@navi-team.dk> Sendt: 2. juni 2026 10:49 Til: Jens Ole Nielsen <jon@fair-it.dk>; Bjarke Falch Sørensen <bs@fair-it.dk> Emne: TR Dæk videresendelse af Mailen Faktura@tr.daek.dk Hej Som aftalt skal Deres Faktura mail videresendes til nedenstående mail, I må meget gerne giv besked når det er gjort, da Lill videresender dem manuelt lige nu. kob.9333105844.xouu9ydrkdr4xo3@cdc.continiaonline.com Tom Sørensen Kontor: +45 6916 3940 Mobil: +45 4094 0665 Email: tms@navi-team.dk Hjemmeside: www.navi-team.dk Addresse: Bødkervej 22, 4300 Holbæk CVR: DK45216330 If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The organization is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. |
| LastEndUserComment | p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0; font-size: 12pt; font-family: "Aptos", sans-serif } h1 { margin-right: 0; margin-left: 0; font-size: 24pt; font-family: "Aptos", sans-serif; font-weight: bold } h2 { margin-right: 0; margin-left: 0; font-size: 18pt; font-family: "Aptos", sans-serif; font-weight: bold } h3 { margin-right: 0; margin-left: 0; font-size: 13.5pt; font-family: "Aptos", sans-serif; font-weight: bold } h4 { margin-right: 0; margin-left: 0; font-size: 12pt; font-family: "Aptos", sans-serif; font-weight: bold } h5 { margin-right: 0; margin-left: 0; font-size: 10pt; font-family: "Aptos", sans-serif; font-weight: bold } h6 { margin-right: 0; margin-left: 0; font-size: 7.5pt; font-family: "Aptos", sans-serif; font-weight: bold } a:link, span.MsoHyperlink { border: 1pt none rgba(0, 0, 0, 1); padding: 0; text-decoration: underline } a:visited, span.MsoHyperlinkFollowed { color: rgba(128, 0, 128, 1); border: 1pt none rgba(0, 0, 0, 1); padding: 0; text-decoration: underline } strong { border: 1pt none rgba(0, 0, 0, 1); padding: 0 } em { border: 1pt none rgba(0, 0, 0, 1); padding: 0 } pre { margin: 0; font-size: 10pt; font-family: "Courier New" } p.msonormal0, li.msonormal0, div.msonormal0 { margin-right: 0; margin-left: 0; font-size: 12pt; font-family: "Aptos", sans-serif } span.Overskrift1Tegn { font-family: "Calibri Light", sans-serif; color: rgba(47, 84, 150, 1) } span.Overskrift2Tegn { font-family: "Calibri Light", sans-serif; color: rgba(47, 84, 150, 1) } span.Overskrift3Tegn { font-family: "Times New Roman", serif; color: rgba(47, 84, 150, 1) } span.Overskrift4Tegn { font-family: "Times New Roman", serif; color: rgba(47, 84, 150, 1); font-style: italic } span.Overskrift5Tegn { font-family: "Times New Roman", serif; color: rgba(47, 84, 150, 1) } span.Overskrift6Tegn { font-family: "Times New Roman", serif; color: rgba(89, 89, 89, 1); font-style: italic } span.FormateretHTMLTegn { font-family: Consolas } p.msochpdefault, li.msochpdefault, div.msochpdefault { margin-right: 0; margin-left: 0; font-size: 10pt; font-family: "Aptos", sans-serif } span.formaterethtmltegn0 { font-family: Consolas; border: 1pt none rgba(0, 0, 0, 1); padding: 0 } span.emailstyle38 { font-family: "Calibri", sans-serif; border: 1pt none rgba(0, 0, 0, 1); padding: 0 } span.emailstyle37 { font-family: "Calibri", sans-serif; border: 1pt none rgba(0, 0, 0, 1); padding: 0 } span.emailstyle36 { font-family: "Calibri", sans-serif; border: 1pt none rgba(0, 0, 0, 1); padding: 0 } span.emailstyle35 { font-family: "Calibri", sans-serif; border: 1pt none rgba(0, 0, 0, 1); padding: 0 } span.emailstyle24 { font-family: "Calibri", sans-serif; border: 1pt none rgba(0, 0, 0, 1); padding: 0 } span.emailstyle29 { font-family: "Calibri", sans-serif; border: 1pt none rgba(0, 0, 0, 1); padding: 0 } span.emailstyle30 { font-family: "Aptos", sans-serif; border: 1pt none rgba(0, 0, 0, 1); padding: 0 } span.emailstyle20 { font-family: "Aptos", sans-serif; border: 1pt none rgba(0, 0, 0, 1); padding: 0 } span.EmailStyle39 { font-family: "Calibri", sans-serif; color: rgba(0, 0, 0, 1) } .MsoChpDefault { font-size: 11pt } div.WordSection1 { } Hej Bjarke Det er noget skidt, at den ikke åbner mailen, når den videresender. Kan du/i gøre noget ved det?? Med venlig hilsen Lill Rasmussen TR DÆKSERVICE Bødkervej 5, 4300 Holbæk Telefonnr.: +45 5943 1367 Mail: info@tr-daekservice.dk Web: www.tr-daekservice.dk Fra: Bjarke Falch Sørensen <support@fair-it.dk> Sendt: 3. juli 2026 09:53 Til: Lill Rasmussen <lill@tr-daekservice.dk> Emne: Re: [#3174] Videresendelse af faktura-mails til Continia |
| LastEndUserCommentTimestamp | 2026-07-03T08:32:01Z |
| LastTechnicianComment | Den er slået fra igen :-) Bjarke Falch Sørensen Udviklingschef |
| LastTechnicianCommentTimestamp | 2026-07-03T09:36:47Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 35 |
| CustomerName | TR Dækservice A/S |
| CustomerBusinessNumber | 30613570 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |