get /api/v3/tickets/{ticketId}
| TicketID | 3491 |
| TicketTitle | Problemer med backup |
| TicketNumber | 30062026_9791413752 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | |
| TicketType | Incident |
| EndUserID | 889 |
| EndUserEmail | toch@scantago.com |
| EndUserFirstName | Tony |
| EndUserLastName | Christensen |
| EndUserPhone | |
| TicketResolvedDate | 2026-07-02T13:47:16Z |
| TicketCreatedDate | 2026-06-30T17:29:44Z |
| TechnicianFirstCommentDate | 2026-07-01T05:46:29Z |
| FirstComment | p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0; font-size: 12pt; font-family: "Aptos", sans-serif } a:link, span.MsoHyperlink { color: rgba(70, 120, 134, 1); text-decoration: underline } span.EmailStyle17 { font-family: "Calibri", sans-serif; color: rgba(0, 0, 0, 1) } .MsoChpDefault { } div.WordSection1 { } Hej Fair IT Der er fortsat problemer nogle af vores backup’ Med venlig hilsen / Best Regards Scantago A/S Tony Christensen Director/Owner Scantago A/S | Godtfreds Høje 6-8, Gevninge | DK-4000 Roskilde | Denmark Office +45 59 470 600 | Phone Direct +45 40 954 285 toch@scantago.com | www.scantago.com |
| LastEndUserComment | p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0; font-size: 12pt; font-family: "Aptos", sans-serif } a:link, span.MsoHyperlink { border: 1pt none rgba(0, 0, 0, 1); padding: 0; text-decoration: underline } span.EmailStyle28 { font-family: "Calibri", sans-serif; color: rgba(0, 0, 0, 1) } .MsoChpDefault { } div.WordSection1 { } Takker… Med venlig hilsen / Best Regards Scantago A/S Tony Christensen Director/Owner Scantago A/S | Godtfreds Høje 6-8, Gevninge | DK-4000 Roskilde | Denmark Office +45 59 470 600 | Phone Direct +45 40 954 285 toch@scantago.com | www.scantago.com Fra: Jens Ole Nielsen <support@fair-it.dk> Sendt: Thursday, 2 July 2026 09.26 Til: Tony Christensen <toch@scantago.com> Cc: Tony Christensen <toch@scantago.com> Emne: Re: [#3491] Problemer med backup |
| LastEndUserCommentTimestamp | 2026-07-02T09:09:53Z |
| LastTechnicianComment | Hej TonyAlt er godt med backup igen. Der skulle en oprydning i nogle gamle filer i den nas der står hjemme hos dig selv til. Så nu kører det igen. Med venlig hilsen Jens Ole Nielsen |
| LastTechnicianCommentTimestamp | 2026-07-02T07:26:05Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 3600 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 3600 |
| TotalDurationMinutes | 0 |
| CustomerID | 194 |
| CustomerName | Scantago A/S |
| CustomerBusinessNumber | 29174881 |
| TechnicianContactID | 4 |
| TechnicianFullName | Jens Ole Nielsen |
| TechnicianEmail | jon@fair-it.dk |
| ContractID | 10 |
| RelationType | None |