get /api/v3/tickets/{ticketId}
| TicketID | 3495 |
| TicketTitle | Installation af Windows-opdateringer på alle Windows-servere |
| TicketNumber | 01072026_2719989096 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | ScheduledTicket |
| TicketType | Incident |
| EndUserID | 870 |
| EndUserEmail | support@livsvaerk.dk |
| EndUserFirstName | Fair IT |
| EndUserLastName | Support |
| TicketResolvedDate | 2026-07-01T13:14:40Z |
| TicketCreatedDate | 2026-07-01T07:00:05Z |
| TechnicianFirstCommentDate | 2026-07-01T07:41:58Z |
| FirstComment | |
| LastEndUserComment | Customer: Livsvaerk Device: 2020-100 - SRV01 License Mode: Professional State: 5 Device Class: Servers - Windows Transition Time: 2026-07-01 12:46:32.154 +0200 |
| LastEndUserCommentTimestamp | 2026-07-01T11:46:08Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 5400 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 5400 |
| TotalDurationMinutes | 0 |
| CustomerID | 150 |
| CustomerName | Livsværk |
| CustomerBusinessNumber | 61131019 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |