get /api/v3/tickets/{ticketId}
| TicketID | 3496 |
| TicketTitle | New vulnerabilities notification from Microsoft Defender for Endpoint |
| TicketNumber | 01072026_9323903760 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Merged |
| TicketSource | |
| TicketType | Incident |
| EndUserID | 1167 |
| EndUserEmail | mas@livsvaerk.org |
| EndUserFirstName | Marlene |
| EndUserLastName | Stokholm |
| TicketResolvedDate | 2026-07-01T09:29:01Z |
| TicketCreatedDate | 2026-07-01T07:24:34Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 150 |
| CustomerName | Livsværk |
| CustomerBusinessNumber | 61131019 |
| TechnicianContactID | 3 |
| TechnicianFullName | Bo Pajesø Erichsen |
| TechnicianEmail | bke@fair-it.dk |
| RelationType | None |