get /api/v3/tickets/{ticketId}
| TicketID | 3498 |
| TicketTitle | Reboot Required issue on 2020-100 - RDS01 |
| TicketNumber | 01072026_1557084273 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Api |
| TicketType | Incident |
| EndUserID | 275 |
| EndUserEmail | mad@livsvaerk.org |
| EndUserFirstName | Marianne |
| EndUserLastName | Madsen |
| EndUserPhone | |
| TicketResolvedDate | 2026-07-01T11:58:25Z |
| TicketCreatedDate | 2026-07-01T08:16:08Z |
| FirstComment | Customer: Livsvaerk Device: 2020-100 - RDS01 License Mode: Professional State: 5 Device Class: Servers - Windows Transition Time: 2026-07-01 09:45:34.822 +0200 |
| LastEndUserComment | Customer: Livsvaerk Device: 2020-100 - RDS01 License Mode: Professional State: 5 Device Class: Servers - Windows Transition Time: 2026-07-01 09:45:34.822 +0200 |
| LastEndUserCommentTimestamp | 2026-07-01T08:16:09Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 150 |
| CustomerName | Livsværk |
| CustomerBusinessNumber | 61131019 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |