get /api/v3/tickets/{ticketId}
| TicketID | 3505 |
| TicketTitle | Problemer med møder i Teams |
| TicketNumber | 01072026_0022103715 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 848 |
| EndUserEmail | hanne@machenhauernielsen.dk |
| EndUserFirstName | Hanne |
| EndUserLastName | Mikkelsen |
| EndUserPhone | +4559454514 |
| TicketResolvedDate | 2026-07-01T12:06:28Z |
| TicketCreatedDate | 2026-07-01T12:05:48Z |
| FirstComment | |
| LastEndUserComment | |
| LastEndUserCommentTimestamp | 2026-07-01T12:05:49Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 11 |
| CustomerName | MachenhauerNielsen Advokater |
| CustomerBusinessNumber | 20948787 |
| TechnicianContactID | 4 |
| TechnicianFullName | Jens Ole Nielsen |
| TechnicianEmail | jon@fair-it.dk |
| RelationType | None |