get /api/v3/tickets/{ticketId}
| TicketID | 3541 |
| TicketTitle | PSC - CPU Load |
| TicketNumber | 03072026_4758423383 |
| TicketPriority | Critical |
| TicketImpact | NoImpact |
| TicketStatus | Closed |
| TicketSource | Alert |
| TicketType | Problem |
| EndUserID | 33 |
| EndUserEmail | ab@borup-kemi.dk |
| EndUserFirstName | Asbjørn |
| EndUserLastName | Berlin |
| EndUserPhone | 57560032 |
| TicketResolvedDate | 2026-07-03T06:08:46Z |
| TicketCreatedDate | 2026-07-03T05:30:18Z |
| TechnicianFirstCommentDate | 2026-07-03T06:03:10Z |
| FirstComment | The CPU Load 99.89% is greater than the threshold of 95.00% for 60.00 minutes. Top 3 processes triggering the alert: msedgewebview2: 21.66% CPU, svchost: 20.30% CPU and OUTLOOK: 16.82% CPU |
| LastEndUserComment | The CPU Load 99.89% is greater than the threshold of 95.00% for 60.00 minutes. Top 3 processes triggering the alert: msedgewebview2: 21.66% CPU, svchost: 20.30% CPU and OUTLOOK: 16.82% CPU |
| LastEndUserCommentTimestamp | 2026-07-03T05:30:18Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 8 |
| CustomerName | Borup Kemi I/S |
| CustomerBusinessNumber | 10619246 |
| ContractID | 17 |
| RelationType | None |