get /api/v3/tickets/{ticketId}
| TicketID | 3544 |
| TicketTitle | Patch Status v2 issue on DC |
| TicketNumber | 03072026_7563980162 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Api |
| TicketType | Incident |
| EndUserID | 624 |
| EndUserEmail | kenneth.meistrup@polygongroup.com |
| EndUserFirstName | Kenneth |
| EndUserLastName | Meistrup |
| EndUserPhone | |
| TicketResolvedDate | 2026-07-03T07:26:59Z |
| TicketCreatedDate | 2026-07-03T06:16:08Z |
| TechnicianFirstCommentDate | 2026-07-03T07:03:11Z |
| FirstComment | Customer: Polygon DB Device: DC License Mode: Professional State: 5 Device Class: Servers - Windows Transition Time: 2026-07-02 23:42:48.845 +0200 |
| LastEndUserComment | Customer: Polygon DB Device: DC License Mode: Professional State: 5 Device Class: Servers - Windows Transition Time: 2026-07-02 23:42:48.845 +0200 |
| LastEndUserCommentTimestamp | 2026-07-03T06:16:08Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 12 |
| CustomerName | Polygon DB A/S |
| CustomerBusinessNumber | 31859883 |
| TechnicianContactID | 3 |
| TechnicianFullName | Bo Pajesø Erichsen |
| TechnicianEmail | bke@fair-it.dk |
| RelationType | None |