get /api/v3/tickets/{ticketId}
| TicketID | 3558 |
| TicketTitle | Lager og varemodtagelse kan ikke printe ud |
| TicketNumber | 03072026_0680621839 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 818 |
| EndUserEmail | hn@js-komponenter.dk |
| EndUserFirstName | Hanne |
| EndUserLastName | Nørskov |
| EndUserPhone | 43950262 |
| TicketResolvedDate | 2026-07-03T13:16:48Z |
| TicketCreatedDate | 2026-07-03T13:16:33Z |
| FirstComment | Lager./Sasja Kan ikke printe ud. Fejlsøge. Genstart af computer. Print ok. Varemodtagelsen/Lars kan ikke printe stregkoder. Fejlsøge. Genstart af computer. Print ok. |
| LastEndUserComment | Lager./Sasja Kan ikke printe ud. Fejlsøge. Genstart af computer. Print ok. Varemodtagelsen/Lars kan ikke printe stregkoder. Fejlsøge. Genstart af computer. Print ok. |
| LastEndUserCommentTimestamp | 2026-07-03T13:16:34Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 69 |
| CustomerName | JS Komponenter A/S |
| CustomerBusinessNumber | 25469356 |
| TechnicianContactID | 6 |
| TechnicianFullName | Kristian Arndt Jørgensen |
| TechnicianEmail | kaj@fair-it.dk |
| RelationType | None |