get /api/v3/tickets/{ticketId}
| TicketID | 3560 |
| TicketTitle | Mangler OpenVPN app |
| TicketNumber | 07072026_8064558586 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 415 |
| EndUserEmail | tbe@ewflavours.com |
| EndUserFirstName | Tony |
| EndUserLastName | Bertell |
| EndUserPhone | |
| TicketResolvedDate | 2026-07-07T12:15:50Z |
| TicketCreatedDate | 2026-07-03T13:36:46Z |
| TechnicianFirstCommentDate | 2026-07-03T13:37:21Z |
| FirstComment | |
| LastEndUserComment | P { margin-top: 0; margin-bottom: 0 } Tak Bjarke, Er på vej ud af døren, men henter den i morgen tidligt Med venlig hilsen / Best Regards Tony Bertell Coordinator E: tbe@ewflavours.com A/S Einar Willumsen Abildager 23-25, DK-2605 Brøndby P: +45 4345 2244 This e-mail message may contain information which is legally privileged and/or confidential. If you are not the intended recipient, you are notified that any unauthorised disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender and delete the material from any computer. Einar Willumsen has taken every reasonable precaution to minimise the risk of software viruses, and as such we cannot accept liability for any damage you may sustain as a result of such viruses. Fra: Bjarke Falch Sørensen <support@fair-it.dk> Sendt: 7. juli 2026 14:10 Til: Tony Bertell <tbe@ewflavours.com> Emne: Re: [#3560] Mangler OpenVPN app |
| LastEndUserCommentTimestamp | 2026-07-07T12:12:46Z |
| LastTechnicianComment | Kære Tony. Din computer er nu klar til VPN igen :-) Den står og installerer de seneste opdateringer, men du kan få den når det passer dig. Bjarke Falch Sørensen Udviklingschef |
| LastTechnicianCommentTimestamp | 2026-07-07T12:10:43Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 14 |
| CustomerName | Aktieselskabet Einar Willumsen |
| CustomerBusinessNumber | 10343216 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |