get /api/v3/tickets/{ticketId}

TicketID 3581
TicketTitle RENE - Memory Usage
TicketNumber 06072026_1302415121
TicketPriority Critical
TicketImpact NoImpact
TicketStatus Open
TicketSource Alert
TicketType Problem
EndUserID 592
EndUserEmail rp@borup-kemi.dk
EndUserFirstName René
EndUserLastName Petersen
EndUserPhone 57560029
TicketCreatedDate 2026-07-06T11:02:19Z
TechnicianFirstCommentDate 2026-07-06T11:03:11Z
FirstComment The Memory Usage 92.00% is greater than the threshold of 90.00% for 60.00 minutes. Top 3 processes triggering the alert: msedge: 2,835.17 MB, msedgewebview2: 1,892.97 MB and svchost: 701.27 MB
LastEndUserComment The Memory Usage 92.00% is greater than the threshold of 90.00% for 60.00 minutes. Top 3 processes triggering the alert: msedge: 2,835.17 MB, msedgewebview2: 1,892.97 MB and svchost: 701.27 MB
LastEndUserCommentTimestamp 2026-07-06T11:02:19Z
OnSiteDurationSeconds 0
OnSiteDurationMinutes 0
OffSiteDurationSeconds 0
OffSiteDurationMinutes 0
OnSLADurationMinutes 0
OffSLADurationMinutes 0
TotalDurationSeconds 0
TotalDurationMinutes 0
CustomerID 8
CustomerName Borup Kemi I/S
CustomerBusinessNumber 10619246
TechnicianContactID 4
TechnicianFullName Jens Ole Nielsen
TechnicianEmail jon@fair-it.dk
ContractID 17
RelationType None