get /api/v3/tickets/{ticketId}
| TicketID | 3587 |
| TicketTitle | Network in Polygon-DK-Asnæs offline |
| TicketNumber | 09072026_3996440995 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | |
| TicketType | Incident |
| EndUserID | 1172 |
| EndUserEmail | philip.hammarberg@qls.se |
| EndUserFirstName | Philip |
| EndUserLastName | Hammarberg |
| TicketResolvedDate | 2026-07-09T13:33:50Z |
| TicketCreatedDate | 2026-07-07T06:56:35Z |
| TechnicianFirstCommentDate | 2026-07-07T07:10:48Z |
| FirstComment | Hi, We have noticed that the network in Polygon-DK-Asnæs is offline. Is there anyone on site that can take a look if the equipment has power and the ISP hardware is working properly? Best regards, Philip QLS |
| LastEndUserComment | Hi, We have noticed that the network in Polygon-DK-Asnæs is offline. Is there anyone on site that can take a look if the equipment has power and the ISP hardware is working properly? Best regards, Philip QLS |
| LastEndUserCommentTimestamp | 2026-07-07T06:56:35Z |
| LastTechnicianComment | the network is back online again. It was some electricians who are going up there today and tomorrow who had turned off the equipment. Med venlig hilsen Jens Ole Nielsen |
| LastTechnicianCommentTimestamp | 2026-07-07T07:10:48Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 191 |
| CustomerName | Unassigned |
| TechnicianContactID | 4 |
| TechnicianFullName | Jens Ole Nielsen |
| TechnicianEmail | jon@fair-it.dk |
| RelationType | None |