get /api/v3/tickets/{ticketId}

TicketID 3600
TicketTitle New vulnerabilities notification from Microsoft Defender for Endpoint
TicketNumber 07072026_8491946980
TicketPriority Low
TicketImpact NoImpact
TicketStatus Closed
TicketSource Email
TicketType Incident
EndUserID 1071
EndUserEmail defender-noreply@microsoft.com
EndUserFirstName Microsoft
EndUserLastName 365 Defender
TicketResolvedDate 2026-07-08T06:56:17Z
TicketCreatedDate 2026-07-07T21:25:25Z
TechnicianFirstCommentDate 2026-07-08T06:56:16Z
FirstComment Microsoft Defender for Endpoint - New notification                                                                                                                                                                                                                                                           New vulnerabilities notification: Default vulnerabilities notification Organization Livsværk Rule name Default vulnerabilities notification Type Vulnerability notification View recommendations > Go to related vulnerabilities Vulnerabilities details Vulnerability Name CVE-2026-40138 Severity Critical CVSS 9.2 Exposed devices 1 Affected products Beyondtrust Remote Support Jump Client Privacy Statement Microsoft Corporation, One Microsoft Way, ​Redmond, WA 98052​
LastEndUserComment Microsoft Defender for Endpoint - New notification                                                                                                                                                                                                                                                           New vulnerabilities notification: Default vulnerabilities notification Organization Livsværk Rule name Default vulnerabilities notification Type Vulnerability notification View recommendations > Go to related vulnerabilities Vulnerabilities details Vulnerability Name CVE-2026-40138 Severity Critical CVSS 9.2 Exposed devices 1 Affected products Beyondtrust Remote Support Jump Client Privacy Statement Microsoft Corporation, One Microsoft Way, ​Redmond, WA 98052​
LastEndUserCommentTimestamp 2026-07-07T21:25:25Z
OnSiteDurationSeconds 0
OnSiteDurationMinutes 0
OffSiteDurationSeconds 0
OffSiteDurationMinutes 0
OnSLADurationMinutes 0
OffSLADurationMinutes 0
TotalDurationSeconds 0
TotalDurationMinutes 0
CustomerID 191
CustomerName Unassigned
TechnicianContactID 5
TechnicianFullName Bjarke Falch Sørensen
TechnicianEmail bs@fair-it.dk
RelationType None