get /api/v3/tickets/{ticketId}
| TicketID | 3625 |
| TicketTitle | Backup/ fr.srv01 - Failed |
| TicketNumber | 09072026_8344353095 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 105 |
| EndUserEmail | brian@fr-kemi.dk |
| EndUserFirstName | Brian |
| EndUserLastName | Rosendal |
| EndUserPhone | |
| TicketResolvedDate | 2026-07-09T13:33:21Z |
| TicketCreatedDate | 2026-07-09T06:18:26Z |
| FirstComment | |
| LastEndUserComment | |
| LastEndUserCommentTimestamp | 2026-07-09T06:18:27Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 36 |
| CustomerName | FR-Kemi ApS |
| CustomerBusinessNumber | 24259536 |
| TechnicianContactID | 4 |
| TechnicianFullName | Jens Ole Nielsen |
| TechnicianEmail | jon@fair-it.dk |
| RelationType | None |