get /api/v3/tickets/{ticketId}
| TicketID | 3637 |
| TicketTitle | RENE - Memory Usage |
| TicketNumber | 09072026_0919898502 |
| TicketPriority | Critical |
| TicketImpact | NoImpact |
| TicketStatus | Closed |
| TicketSource | Alert |
| TicketType | Problem |
| EndUserID | 592 |
| EndUserEmail | rp@borup-kemi.dk |
| EndUserFirstName | René |
| EndUserLastName | Petersen |
| EndUserPhone | 57560029 |
| TicketResolvedDate | 2026-07-09T12:23:07Z |
| TicketCreatedDate | 2026-07-09T11:05:00Z |
| TechnicianFirstCommentDate | 2026-07-09T12:03:14Z |
| FirstComment | The Memory Usage 95.42% is greater than the threshold of 90.00% for 60.00 minutes. Top 3 processes triggering the alert: msedge: 2,507.16 MB, msedgewebview2: 1,360.16 MB and svchost: 603.57 MB |
| LastEndUserComment | The Memory Usage 95.42% is greater than the threshold of 90.00% for 60.00 minutes. Top 3 processes triggering the alert: msedge: 2,507.16 MB, msedgewebview2: 1,360.16 MB and svchost: 603.57 MB |
| LastEndUserCommentTimestamp | 2026-07-09T11:05:00Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 8 |
| CustomerName | Borup Kemi I/S |
| CustomerBusinessNumber | 10619246 |
| TechnicianContactID | 4 |
| TechnicianFullName | Jens Ole Nielsen |
| TechnicianEmail | jon@fair-it.dk |
| ContractID | 17 |
| RelationType | None |