get /api/v3/tickets/{ticketId}
| TicketID | 3642 |
| TicketTitle | Besøg d. 8. juli. |
| TicketNumber | 09072026_3971509167 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 223 |
| EndUserEmail | sr@levudenvold.dk |
| EndUserFirstName | Sanne |
| EndUserLastName | Rørbech |
| EndUserPhone | |
| TicketResolvedDate | 2026-07-09T13:17:03Z |
| TicketCreatedDate | 2026-07-09T13:15:46Z |
| FirstComment | Sanne. Opgaver iflg liste fra Sanne. Installere 2 brugere. Gitte ny iphone. Se op Shanis skærm. Mappe til Maja. Katrine og Katrine adgang til skjulte mapper. Flytte hjælp. |
| LastEndUserComment | Sanne. Opgaver iflg liste fra Sanne. Installere 2 brugere. Gitte ny iphone. Se op Shanis skærm. Mappe til Maja. Katrine og Katrine adgang til skjulte mapper. Flytte hjælp. |
| LastEndUserCommentTimestamp | 2026-07-09T13:15:47Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 25200 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 25200 |
| TotalDurationMinutes | 0 |
| CustomerID | 123 |
| CustomerName | Lev Uden Vold |
| CustomerBusinessNumber | 38677519 |
| TechnicianContactID | 6 |
| TechnicianFullName | Kristian Arndt Jørgensen |
| TechnicianEmail | kaj@fair-it.dk |
| RelationType | None |