get /api/v3/tickets/{ticketId}

TicketID 3643
TicketTitle VS: Scantago - [Warning] 02 - Nye Servere @TOCH (3 objects)
TicketNumber 09072026_0383730523
TicketPriority Low
TicketImpact NoImpact
TicketStatus Resolved
TicketSource Email
TicketType Incident
EndUserID 889
EndUserEmail toch@scantago.com
EndUserFirstName Tony
EndUserLastName Christensen
EndUserPhone
TicketResolvedDate 2026-07-09T14:46:16Z
TicketCreatedDate 2026-07-09T13:45:11Z
TechnicianFirstCommentDate 2026-07-09T13:48:14Z
FirstComment p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0; font-size: 12pt; font-family: "Aptos", sans-serif } span.smalllabel { } span.EmailStyle19 { font-family: "Calibri", sans-serif; color: rgba(0, 0, 0, 1) } .MsoChpDefault { font-size: 10pt } div.WordSection1 { } Hej Fair IT, Der kommer igen advarsler på backup Med venlig hilsen / Best Regards Scantago A/S Tony Christensen Director/Owner Scantago A/S | Godtfreds Høje 6-8, Gevninge | DK-4000 Roskilde | Denmark Office +45 59 470 600 | Phone Direct +45 40 954 285 toch@scantago.com | www.scantago.com Fra: noreply@safeint.com <noreply@safeint.com> Sendt: Thursday, 9 July 2026 15.28 Til: Tony Christensen <toch@scantago.com> Emne: Scantago - [Warning] 02 - Nye Servere @TOCH (3 objects) Backup job: 02 - Nye Servere @TOCH Created by BACKUP\Administrator at 18-02-2026 12:03. Warning 3 of 3 VMs processed 9. juli 2026 14:31:28 Success 3 Start time 14:31:28 Total size 470 GB Backup size 12,1 GB Backup location [\\192.168.1.250\veeam] is getting low on free disk space (164,6 GB free of 8,1 TB). Warning 0 End time 15:27:35 Data read 25,9 GB Dedupe 1,1x Error 0 Duration 0:56:07 Transferred 12,1 GB Compression 2,0x Details Name Status Start time End time Size Read Transferred Duration Details PPSRV01 Success 14:32:04 15:04:44 100 GB 8,5 GB 3,3 GB 0:32:40   PPSRV02 Success 14:32:04 15:07:44 270 GB 7,9 GB 3,9 GB 0:35:40   Win10 Success 15:05:05 15:27:29 100 GB 9,5 GB 4,9 GB 0:22:24     Veeam Backup & Replication 10.0.1.4854
LastEndUserComment p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0; font-size: 12pt; font-family: "Aptos", sans-serif } a:link, span.MsoHyperlink { color: rgba(0, 0, 255, 1); border: 1pt none rgba(0, 0, 0, 1); padding: 0; text-decoration: underline } span.smalllabel { border: 1pt none rgba(0, 0, 0, 1); padding: 0 } span.EmailStyle30 { font-family: "Calibri", sans-serif; color: rgba(0, 0, 0, 1) } .MsoChpDefault { } div.WordSection1 { } Takker. Med venlig hilsen / Best Regards Scantago A/S Tony Christensen Director/Owner Scantago A/S | Godtfreds Høje 6-8, Gevninge | DK-4000 Roskilde | Denmark Office +45 59 470 600 | Phone Direct +45 40 954 285 toch@scantago.com | www.scantago.com Fra: Jens Ole Nielsen <support@fair-it.dk> Sendt: Thursday, 9 July 2026 16.23 Til: Tony Christensen <toch@scantago.com> Cc: Tony Christensen <toch@scantago.com> Emne: Re: [#3643] VS: Scantago - [Warning] 02 - Nye Servere @TOCH (3 objects)
LastEndUserCommentTimestamp 2026-07-09T14:31:50Z
LastTechnicianComment Det ser ud til at udfordringen er din NAS derhjemme der begynder at være lav på plads. Jeg har ryddet nogle gamle filer der ikke skulle bruges (igen.) Så nu skulle den ikke advare i mogen  Med venlig hilsen  Jens Ole Nielsen
LastTechnicianCommentTimestamp 2026-07-09T14:23:19Z
OnSiteDurationSeconds 0
OnSiteDurationMinutes 0
OffSiteDurationSeconds 1800
OffSiteDurationMinutes 0
OnSLADurationMinutes 0
OffSLADurationMinutes 0
TotalDurationSeconds 1800
TotalDurationMinutes 0
CustomerID 194
CustomerName Scantago A/S
CustomerBusinessNumber 29174881
TechnicianContactID 4
TechnicianFullName Jens Ole Nielsen
TechnicianEmail jon@fair-it.dk
ContractID 10
RelationType None