get /api/v3/tickets/{ticketId}
| TicketID | 633 |
| TicketTitle | Hjælp til selv at installere pc'er/telefoner mv. - Ticket #SR-68602 |
| TicketNumber | 01072026_4782755603 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Request |
| EndUserID | 624 |
| EndUserEmail | kenneth.meistrup@polygongroup.com |
| EndUserFirstName | Kenneth |
| EndUserLastName | Meistrup |
| EndUserPhone | |
| TicketResolvedDate | 2026-07-01T11:51:08Z |
| TicketCreatedDate | 2026-01-06T10:04:40Z |
| TechnicianFirstCommentDate | 2026-01-06T11:30:49Z |
| FirstComment | Hjælp til Group pc og adgang til AD. Domæne tilslutning af standard pc mv. |
| LastEndUserComment | Hjælp til Group pc og adgang til AD. Domæne tilslutning af standard pc mv. |
| LastEndUserCommentTimestamp | 2026-01-06T10:04:40Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 237600 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 237600 |
| TotalDurationMinutes | 0 |
| CustomerID | 12 |
| CustomerName | Polygon DB A/S |
| CustomerBusinessNumber | 31859883 |
| TechnicianContactID | 3 |
| TechnicianFullName | Bo Pajesø Erichsen |
| TechnicianEmail | bke@fair-it.dk |
| RelationType | None |