get /api/v3/tickets/{ticketId}
| TicketID | 950 |
| TicketTitle | Stale AV Device: SKOLE-033 (WORKGROUP) |
| TicketNumber | 12032026_2083723133 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Scheduled |
| TicketSource | Api |
| TicketType | Incident |
| EndUserID | 885 |
| EndUserEmail | mpe@concura.dk |
| EndUserFirstName | Majbritt |
| EndUserLastName | Peltonen |
| EndUserPhone | 24977898 |
| TicketCreatedDate | 2026-01-26T08:18:42Z |
| TechnicianFirstCommentDate | 2026-02-04T12:34:29Z |
| FirstComment | Device last contacted AV server on 2025-10-22 (95d 14h ago). Device user: AzureAD\AdminFairIT(GlobalAd Device URL: https://concura.avshield.eu/device/details/22924de1-bd73-48f3-ab19-353da669507d/summary Please investigate the issue. |
| LastEndUserComment | Device last contacted AV server on 2025-10-22 (95d 14h ago). Device user: AzureAD\AdminFairIT(GlobalAd Device URL: https://concura.avshield.eu/device/details/22924de1-bd73-48f3-ab19-353da669507d/summary Please investigate the issue. |
| LastEndUserCommentTimestamp | 2026-01-26T08:18:42Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 126 |
| CustomerName | Fonden ConCura |
| CustomerBusinessNumber | 35237038 |
| TechnicianContactID | 6 |
| TechnicianFullName | Kristian Arndt Jørgensen |
| TechnicianEmail | kaj@fair-it.dk |
| RelationType | None |